Privacy Policy for BTHAWK+ Mobile Application

1. Introduction

BTHAWK+ (“We”, “Us”) is a business automation app for telecom distributors. This privacy policy outlines how we collect, use, and protect user information, particularly in relation to SMS access used for transaction-based automation.

2. Who We Are

App Name: BTHAWK+
Developer: BTHAWK+ Team
Contact: btprimedev2025@gmail.com
Privacy Policy: https://btconnect.in/primeapi/privacy-policy.php

3. What Permissions We Request & Why

• INTERNET: For secure syncing and login.
• POST_NOTIFICATIONS (Android 13+): For alerts and sync notifications.
• CAMERA: For scanning barcodes or capturing documents.
• BLUETOOTH: To connect with thermal printers (pre-Android 12).
• RECEIVE_SMS: Required to read SMS sent by telecom operator shortcodes (e.g., Airtel‑S, JIONET‑S, VODA‑S, BP‑BSNLCT). These SMS contain stock or recharge transaction IDs used for auto-invoice generation. No personal, OTP, bank, or promotional messages are accessed.

4. How We Use Your Information

• Generate invoices from telecom operator messages
• Maintain inventory and transaction logs
• Improve app performance and reliability
• Authenticate and notify users

We do NOT:

• Read or store personal or banking messages
• Use SMS for advertising or tracking
• Share user data with third parties

5. Data Security

All data is processed locally on the device. No SMS content is transmitted to our servers. HTTPS encryption is used for all communication.

6. User Consent

SMS permission is required to use the core functionality of the app. Without SMS access, the app cannot generate invoices. Permissions are requested with clear explanation before use.

7. User Rights

• Request access or deletion of account data
• Withdraw permissions from device settings
• Contact support for any grievance

8. Data Retention

Data is retained as long as necessary to operate the service and for up to 180 days after account closure unless legally required.

9. Sharing of Data

We do not share your personal data except:

• When required by law
• In response to lawful requests

10. Changes to This Policy

We may update this policy periodically. Continued use of the app implies acceptance of the updated version.

11. Grievance Officer

Name: Mr. Abhishek Sharma
Email: btprimedev2025@gmail.com