Privacy Policy

1. Introduction

1.1: This Privacy Policy (“Policy”) outlines how BTHAWK+ (“We”, “Us”, “Our”) respects the privacy of users who visit our website, download mobile applications. BTHAWK+ Platforms are licensed as a part of our business operations.

1.2: At BTHAWK+, we are committed to protecting your personal data and ensuring transparency in how we collect, store, process, and use such data. This Policy complies with applicable laws, including the Information Technology Act, 2000.

1.3: By submitting your information and agreeing to this Policy, you (“User”, “You”, “Your”) authorize us to collect, use, and disclose your Personal Information in accordance with this Policy.

2. Who We Are

App Name: BTHAWK+

Developer: BTHAWK+

Website: https://btconnect.in/primeapi/privacy-policy.php

Contact: btprimedev2025@gmail.com

3. What Permissions We Request & Why

We request the following permissions strictly to deliver core features of the app:

INTERNET: Required to access backend services for account login and data syncing.

POST_NOTIFICATIONS (Android 13+): To notify users about important updates, sync status, and other actions.

CAMERA: Used for barcode scanning, document capture, and invoice photography.

RECEIVE_SMS: Used only for OTP reading and telecom invoice parsing. We filter based on telecom operator Sender IDs only.

BLUETOOTH (Pre-Android 12): Required for detecting and pairing with thermal printers.

We do not access or store photos, or sensitive personal information.

4. How We Use Your Information

Collected data is used for the following purposes:

  • Authenticate and register users
  • Deliver app services and features
  • Provide customer support
  • Enable secure login and OTP verification
  • Enhance app performance and user experience
  • Connect to Bluetooth-enabled printers

We do not:

  • Sell or share your data with third parties
  • Use data for tracking or advertising
  • Access camera without purpose and consent

5. Data Security

We take your data privacy seriously:

  • All communication is encrypted using HTTPS.
  • No third-party analytics or tracking libraries are used.
  • We do not store sensitive personal data on our servers.

6. User Consent

By downloading and using BTHAWK+, you consent to this Privacy Policy and grant the necessary permissions for core features to work effectively.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Withdraw consent (with limitations on app functionality)
  • Request deletion of your account data (as permitted by law)

8. Data Retention

Your data is retained only as long as necessary to deliver services and for a reasonable period thereafter, unless a longer retention period is required by law.

9. Sharing of Data

We do not share your personal data except:

  • As required by law or court order
  • To comply with legal obligations
  • To respond to lawful government requests

10. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified of significant changes through the app or app store listing. Continued use of the app constitutes acceptance of the updated policy.

11. Grievance Officer

If you have any concerns or complaints, please contact:

Name: Mr. Abhishek Sharma

Email: btprimedev2025@gmail.com